SECURE ONLINE SHOPPING - Simply click the Shop Now button to your left.
    This is the preferred method of placing an order with us.  Payment is expected
    by PayPal via MasterCard, VISA, Electronic Check, PayPal Funds Transfer or bank
    wire transfer.  Checks or money orders ARE also accepted via this method.

   BY US MAIL - Mail your order to the address shown on your right.  Please be
   sure to include payment with your order.  Payment is expected by PayPal via
   MasterCard, VISA, Electronic Check, PayPal Funds Transfer or bank wire transfer.
   Checks,money orders, and cash (US Dollars) ARE also accepted via this method.

    BY TELEPHONE - Call your order in to our voicemail system at (212) 981-4032 or
   direct to our mobile number (for emergencies) at (616) 307-2090.  If ordering by
   telephone, you will also be charged an additional $10.00 Phone In Fee.
   Payment is expected by PayPal via MasterCard, VISA, Electronic Check, PayPal
   Funds Transfer or bank wire transfer.  Checks or money orders are NOT accepted
   via this method.  If you have a COD Credit Account on file with us (application
   filed and approved by us) you may also order via this method and pay via any
   of the above methods and/or cash (US Dollars).  The discount for Internet based
   orders reflects our lower overhead costs and those discounted costs are passed on to you.

  NOTICE:  A handling fee of $5.00 will be added to all orders effective March 1, 
     2001.  An additional handling fee of $10.00 per order will be added to all
     telephoned in orders (whether via voice or fax) on December 1, 2001. Internet
     only based orders will still only receive the $5.00 standard handling fee per order.
     You can avoid the $10.00 Telephone Handling Fee by placing your order and
     completing payment online.  Orders placed by telephone will be assessd the
     additional total handling fee of $15.00 per order ($5.00 standard handling fee
     PLUS a $10.00 phone in fee).  Shipping is free on most items unless otherwise
     stated at the time of order.  your total shipping and handling fees will be shown
     at the time of checkout.

Questions? Comments?  Need a quote on an item not shown in our inventory?
    Send an email us and we will reply promptly.

Sorry, we do not accept International or COD orders at this time.  Certain local
     COD orders ARE accepted if you have a current credit application on file with
     us.  If you do, you have alrady been notified of such clearance and the dollar amounts.

Payment in full for product or services is due at the time of placing your order.

Products are not shipped or delivered until payment is made in full (with the exception of
      COD credit orders - you will be notified up front if you are approved for such orders and
      the dollar amount that you are approved for (requires a credit application).  All other
      orders without such prior written approval require completed payment up front BEFORE
      the order is shipped or completed.

Accepted forms of payment include credit card, check, money order, bank
     wire or PayPal drawn in US dollars.  Please allow 10 plus business days for checks
     or electronic payments to clear.  See above note.

Orders are generally shipped within 48 hours of payment clearance.  Backorders and
      special order items may be delayed.  We are also not respnsible for delays with third
      party shipping companies or acts of God, war or the like.

All sales are final. No returns unless defective.  Manufacturer's warranty applies.  ALL
     defective parts or components are to be dealt with the current manufacturer's warranty
     first.  If a secodary warranty is provided in writing via Virtual Concepts, then this wil be
     dealt with secondary after proof of the initial manufacturer's warranty claim is
     dismissed along with the reasons  why (in writing) and the original product.

ALL orders which included ANY LABOR or PARTS FEES require payment in full
     BEFORE the system is released back to the original owner/submitter of the labor order.
     Any system in which the labor or parts fees is NOT PAID IN FULL AT THE COMPLETION
     DATE IS SUBJECT TO AN AUTOMATIC OWNERSHIP TRANSFEREED TO VIRTUAL
     CONCEPTS.  After such time, ownership MAY (at our choice) be transferred back to the
     original owner after payment of the original outstanding or disputed bill PLUS a
     DEFAULT FEE.  Contact Virtual Concepts for the current default fee rate.